Terms and Conditions
By accessing the GREY CARS website, you fully accept these Terms and Conditions.
1 Definitions
- Website: refers to the GREY CARS website
- User: any person browsing the website or using our services
- Provider: GREY CARS, the car rental service provider
2 Services Offered
GREY CARS provides car rental services. Details regarding available vehicles, prices, and specific conditions are available on the website.
3 Access to Services
Access to the website is free, while rental services are paid. The User is responsible for their own equipment and internet connection.
4 User Obligations
- Provide accurate information when making a booking
- Comply with the specific rental conditions for each vehicle
- Not use the website for illegal purposes
5 Booking and Payment
Bookings are made through our secure online platform. Payment is made upon vehicle delivery. A confirmation will be sent after booking. Prices are displayed in euros.
6 Cancellation and Refund Policy
Cancellation conditions may vary depending on the booking. Please refer to our Refund Policy for more details.
7 GREY CARS Liability
GREY CARS is committed to providing high-quality services but shall not be held responsible for:
- Misuse of the vehicle
- Errors resulting from incorrect information provided by the User
8 Personal Data
We collect and process your data in accordance with our Privacy Policy. Your information will never be shared without your consent.
9 Intellectual Property
All website content (texts, images, logos) is the property of GREY CARS. Any reproduction or reuse without prior authorization is prohibited.
10 Governing Law and Disputes
These Terms are governed by Moroccan law. Any disputes shall fall under the jurisdiction of the courts of Agadir.
11 Modification of Terms
GREY CARS reserves the right to modify these Terms at any time. Changes will take effect immediately upon publication on the website.
12 Lost Keys or Documents
In the event of a lost car key, a fee of 150 € will be charged.
In the event of lost vehicle documents, a fee of 500 € will be charged.